How RunCRM Helped Green Day Pest Control Recover Past-Due Revenue

The Problem

The company had 120 accounts that were 30+ days past due. Their internal team was collecting on about 40% of those accounts, but the process consumed a huge amount of staff time. One employee spent roughly 24 hours per week making collection calls — capacity that could have been spent on growth.

The RunCRM Solution

RunCRM integrated with the company's existing software in less than one week. Once connected, RunCRM began automated outreach to eligible past-due accounts, helping the company follow up consistently without requiring an employee to spend hours every week making calls.

• Automated follow-up for eligible 30+ day past-due accounts
• Reduced reliance on manual collection calls
• Tracked recovery performance across accounts over time

Results

Within two weeks, RunCRM helped the company reach a 54% collection rate. Two months in, RunCRM maintained a 54% collection rate across 240 past-due accounts worked, with over $14,000 collected.